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What is your turnaround time? Q. What is your turnaround time? The turnaround time depends on the size of the project. As an indication, a one page flyer will be completed within the week (if no illustration or photography is required). For emergency projects, please indicate a preferred time in your contact with us and we'll do our best to fit with your emergency timeframe. Charges vary depending on type of work done. For example, you will pay more for illustration or web design than for a straightforward graphic design layout. A good indication of charges may be obtained by getting a quote on the project. We also have hourly rates, billable in 15 min blocks, for small tasks such as web maintenance. The best way to find out how much your project will cost is to get a quote. Q. What are your hours of operation? Inkfluence operates business hours, five days a week. The best way to contact us is by email through our contact page, which is checked and acted upon daily. Q. Can you set up hosting and domains? Yes, we can set up hosting and a domain name for you, and it won't cost you anything extra. Alternatively, you can purchase hosting and a domain name yourself, through HostingBay, which is very affordable. The reason we use HostingBay is that all the required parameters are there for working with Joomla CMS websites and it is a Melbourne based website hosting company with good support. Other hosting companies may or may not be set up for working with Joomla. Additionally, if you purchase both hosting and a domain through Hostingbay, the domain name hosting is free. Don't forget to choose a Business Unix Hosting Plan or higher on an Australian based server! If you are unsure which hosting plan you need, purchase the Unix Business Hosting Plan as you can always upgrade hosting later and it won't affect your website. Please retain all documents from your purchase as they contain essential information. Click here to visit HostingBay. Q. What payment methods do you accept? We accept bank deposits, Paypal, money orders, cheques and cash. Details of how to pay will be on the invoice. Q. I'm not sure how to brief you on what I want... As long as you have an idea of what item/requirement you want (eg - "an advertisement" or "make the website more attractive to visitors"), we can advise you on what's going to be effective and how we can do it. Inkfluence staff are brimming with ideas and can assist you in making the intangible occur. We find this kind of work quite exciting! Q. I have a free hosting space already, can I use it? You can use your free hosting for Dreamweaver created websites, but not for Joomla CMS sites. A suitable hosting plan for Joomla requires the following attributes: PHP 5.0 or above Q. I have a domain name already, can I use it? Yes. We can work with a domain name you have purchased, even if you haven't bought hosting yet. Q. Do you provide original files on completion? Yes - if requested. Please specify this at the beginning of the project. |
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